Other Work
Infographics and collaborative projects designed to support clear, accessible, and engaging learning.
Interactive Infographics
A collection of infographics designed to simplify dense Service Advisor content at UMass Boston, making information easier to understand and quickly access.
Which Office Handles This? Interactive Infographic
A visual reference infographic designed to help Service Advisors quickly determine which office is responsible for specific student inquiries. The “Which Office Handles This?” guide organizes common questions across Financial Aid, Registrar, Bursar, and other campus departments, providing clear pathways for accurate referrals.
By simplifying complex office functions into an easy-to-scan format, this resource reduces confusion, supports faster decision-making, and improves consistency in student support. The use of visual structure and categorization aligns with UDL principles by reducing cognitive load and making information more accessible and intuitive to navigate.
Tools: Genially
Focus: Systems navigation, referral accuracy, visual organization, accessible design
Financial Aid Life Cycle Interactive Infographic
An interactive infographic designed to illustrate the full financial aid lifecycle, helping Service Advisors understand the sequence of processes from application through disbursement and beyond. Built in Genially, this resource breaks down complex timelines and interconnected steps into a clear, visual pathway that users can explore at their own pace.
The interactive format allows users to engage with layered information without becoming overwhelmed, supporting deeper understanding of how individual processes connect across the financial aid system. By combining visual structure with user-controlled navigation, the design reduces cognitive load and enhances clarity for both new and experienced staff.
Tools: Genially
Focus: Process mapping, systems understanding, interactive learning, accessible design
Collaborative Work
Collaborative work that highlights the value of shared design, combining perspectives to create more effective and accessible learning experiences.
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Google Sites Website – Simple & Intuitive UDL Principle
Co-Creator: Tiffany Palsgrove
A co-created Google Sites project designed to model the UDL principle of Simple and Intuitive Use. This resource helps higher education students build structured, manageable weekly schedules through clear navigation, visual scaffolds, and step-by-step planning supports.
The site applies minimalist design, predictable layouts, and guided prompts to reduce cognitive overload and support executive functioning. Built with accessibility and usability in mind, the project demonstrates how intentional design can empower students to organize their time and navigate academic demands with greater independence.
Tools: Google Sites, Descript, Genially
Focus: Executive functioning support, usability, UDL principles, student success in higher ed